Relationship Tips and Tools
Includes tips, checklists and other useful practical references for your relationship development.

General Tools and Templates
A selection of useful PDF files and templates to support your business, e.g. The LTV calculation (=life time value of a customer), Risk management template.

Useful Web Sites – relationship, country cultural insight, general business and Government Agencies that may be of use
Including www.businessballs.com a web site full of free materials, articles, and ideas for ethical personal and organizational development, compassionate leadership, self-help and self-fulfilment.

Recommended Reading
Gillian’s recommended reading list – books to stimulate your thinking!