Building Successful Relationships

Best practice methods and process will support productive relationships

Whether you are a customer or supplier, there are key steps and methods that ensure greater success – knowing what steps to take is one of our strengths. These steps are applied as appropriate for new and/or existing relationships.

To ensure clarity and a planned approach, the following are areas we can support you:

  • Design the process: develop a project plan that will ensure engagement, ownership, participation and understanding of all the key people
  • Support or manage the proposal/ bid processes: developing a bid capture plan, prepare bid strategies, bid documentation (RFP or response to one), evaluation
  • Preparing your team:  stimulating their thinking as needed to ensure they have the relationship partnering capability, leading them in the evaluation process (customer) and/or the bid presentation process (supplier)
  • The evaluation and negotiation process: lead or participate in the processes as desired
  • Relationship Management planning:  help with the development of a framework and plans for relationship management and monitoring

Contact us now to explore ideas for improving your strategic relationships, to maximise the value they deliver.